Helped with actionable insights and optimized distribution automation analysis

The project

A leading company in the Consumer Goods/Retail sector aimed to improve its distribution processes by investigating automated case handling solutions in its distribution centers. The objective was to thoroughly understand the design criteria, costs, benefits, and operational challenges linked to these facilities. Additionally, the company was interested in exploring various robotic technologies available in the market to enhance their operations.

Our Approach & Solution

Expert Identification and Recruitment

We identified and engaged with experts possessing deep knowledge of automated case handling systems and robotic technologies in distribution centers. The experts were selected for their experience in designing, implementing, and managing automated facilities, ensuring they could provide valuable insights into the client's areas of interest.

Comprehensive Interview Guide

Collaborating closely with the client, we developed a comprehensive interview guide to cover critical topics such as design metrics, cost-benefit analysis, operational challenges, and technology options. The guide was designed to  gather practical insights and real-world experiences from the experts, tailored to the client's specific needs.

In-Depth Expert Interviews

We conducted a series of interviews with selected experts, focusing on gathering actionable insights and best practices. The discussions covered a wide range of topics, including the latest advancements in robotic technologies, integration challenges, and  best practices for maximizing efficiency and cost-effectiveness. Our team ensured that the interviews were conducted promptly and confidentially, ensuring valuable insights from the participants and maintaining the client's anonymity.

Our Impact

Through the expert interviews facilitated by Dialectica, the client gained a comprehensive understanding of automated case handling in distribution centers. The insights provided a clear view of the design considerations, cost implications, and operational challenges associated with implementing such systems. Additionally, the client explored the latest robotic technologies, equipping them with the knowledge needed to make informed decisions about their distribution strategy. This engagement not only addressed the client's immediate objectives but also positioned them to leverage cutting-edge technologies for long-term operational excellence. The success of this project highlighted Dialectica's ability to deliver high-quality research that preserves confidentiality tailored to specific industry needs.