Shape the Future of
Insights On-Demand

Accelerate your career in an innovative, and international working environment.
Join our client service team
What the Client Service team does at Dialectica

A Day in the Life of a
Client Service Associate

Our Client Service Team (CST) is the epicenter of our business. As a Client Service Associate, you’ll engage with top-tier consulting, investment and corporate clients, and be part of a high-performing team driving direct impact on some of the most critical business decisions in today’s competitive markets.

A Day in the Life of a Client Service Associate
Build the skills of the future

Key responsibilities of a
Client Service Associate

Research
Analyze client briefs to understand research requirements and quickly identify top-tier experts that address each client’s needs.
Research
Analyze client briefs to understand research requirements and quickly identify top-tier experts that address each client’s needs.
Expert
Management
Screen experts for relevance, manage questions from experts and all interactions between them and the clients, and address inquiries on time.
Expert Management
Screen experts for relevance, manage questions from experts and all interactions between them and the clients, and address inquiries on time.
Sales
Engage with potential expert leads through calls, and emails to ensure timely expert availability for our clients
Sales
Engage with potential expert leads through calls, and emails to ensure timely expert availability for our clients.
Project
Management
Own every aspect of your projects, from research to client-expert communications, to ensure client service excellence.
Project Management
Own every aspect of your projects, from research to client-expert communications, to ensure client service excellence.
Research
Analyze client briefs to understand research requirements and quickly identify top-tier experts that address each client’s needs.
Expert Management
Screen experts for relevance, manage questions from experts and all interactions between them and the clients, and address inquiries on time.
Sales
Engage with potential expert leads through calls, and emails to ensure timely expert availability for our clients
Project Management
Own every aspect of your projects, from research to client-expert communications, to ensure client service excellence.
01
Accelerated Professional Development

Driving impact from day one

Your professional journey from Associate to Vice President

0-12 months
Associate

Begin your journey by mastering the fundamentals and start empowering client decision-making by  researching for top-tier experts.

12-18 months
Senior Associate

Maximize your impact as a trusted advisor to your Manager, taking a key role in fostering a high-performance team culture and delivering exceptional results.

18-24 months
Manager

Lead with an entrepreneurial mindset. As Manager, you’ll be responsible for overseeing day-to-day operations while cultivating your own strategic client accounts, and client relationships.

5+ years
Vice President

As Vice President, you’ll serve as the strategic leader and driving force behind your division’s growth, culture, and client impact, bringing long-term vision and excellence to every level of the business.

3+ years
Senior Manager

Lead a multi-million-dollar venture within the company. As a Senior Manager, your leadership extends beyond daily operations; you’ll shape vision, strategy, and financial performance, driving your team and clients toward unparalleled success.

Grow within a dynamic, international setting

Why Join our
Client Service team?

Accelerated Professional Development

Build a career at a rapidly growing industry leader and innovator where each individual is key to its continued success.

Impact Client
Decision Making

Shape significant investment and strategic projects for top-tier firms that also contribute to societal advancement.

Build Strong
Commercial Skills

Develop valuable skills including project management, sales, client relationship management and business acumen.

Join a
Winning Team

Be part of a high-caliber, growth-oriented team that will guide, mentor and
support you.

Accelerated Professional Development

Build a career at a rapidly growing industry leader and innovator where each individual is key to its continued success

Impact Client Decision Making

Shape significant investment and strategic projects for top-tier firms that also contribute to societal advancement.

Build Strong Commercial Skills

Develop valuable skills including project management, sales, client relationship management and business acumen.

Join a
Winning Team

Be part of a high-caliber, growth-oriented team that will guide, mentor and
support you.

01
Why work for Dialectica?

Benefits at Dialectica

Performance-Based Bonus
Savings Plan
Group Insurance Plan
Professional Development Programs
Performance-Based Bonus
Savings Plan
Group Insurance Plan
Professional Development Programs
Referral Bonus
Internal & Global Mobility Programs
Various Health & Wellness Programs
Dedicated Budget for Sports, Gaming and other Team Activities
Referral Bonus
Internal & Global Mobility Programs
Various Health & Wellness Programs
Dedicated Budget for Sports, Gaming and other Team Activities
Over 1,300 people love working at Dialectica

Hear from our team

“At Dialectica, we are cultivating a growth mindset accompanied with a sense of ownership. It's going beyond executing the work you have to do; it's about a mindset that fuels your personal, team and, ultimately, company success.”
Alexandra Batagianni
Associate, Client Service Team, Athens
“At Dialectica, I am able to take ownership of my performance, career path, and ultimate success as an Associate. This empowers me to work harder, exceeding not only my own expectations but also those of our clients!”
Afreen Mithaiwalla
Senior Associate, Client Service Team, Montreal
“The associate program is a great experience for those who wish to learn about the business world and different markets, as well as for those who want to keep building on their existing experience. From client communications, to engaging with new experts constantly, the fast paced routine keeps you on your toes, and offers something new to learn everyday.”
Nikos Stathakis
Senior Manager, Client Service Team, Athens
Our 6-step hiring process

How to join the team?

Before sending an application, take your time and research into the industry, company, and role.

First step

Submit your Application

Craft a strong CV.

4th step

Case Study Preparation

Problem-solving exercise to evaluate client service skills to evaluate client-centric skills.

2nd step

Initial call

Focusing on fit and motivation.

5th step

Second interview

In-depth discussion with your future manager, and evaluation of the case study.

3rd step

First interview

Explores your analytical skills
and business knowledge.

Last step

Decision

After a full review of all stages, a decision is made.

First step

Submit your Application

Craft a strong CV.

2nd step

Initial call

Focusing on fit and motivation.

3rd step

First interview

Explores your analytical skills
and business knowledge.

4th step

Case Study Preparation

Problem-solving exercise to evaluate client service skills to evaluate client-centric skills.

5th step

Second interview

In-depth discussion with your future manager, and evaluation of the case study.

Last step

Decision

After a full review of all stages, a decision is made.

We are a leading B2B information services firm
with 5 international offices spanning 3 continents and a team of over 1,400 employees.
We celebrate diversity and create an inclusive environment for all employees

Open positions

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